One of the most common questions we hear is, "Can you bill my insurance directly?" For most of our clients, the answer is yes — and it makes starting counselling much simpler.
What direct billing means: Instead of paying for your session up front and submitting the receipt to your insurer yourself, the clinic bills your insurance company or funding program directly. You only pay any portion your plan does not cover.
Who we bill: We direct bill Manitoba Blue Cross, Sun Life, Canada Life, Manulife, GreenShield, Desjardins, and Simply Benefits, along with many Employee Assistance Programs. We also bill third-party programs including FNIHB, Jordan's Principle, the Compensation for Victims of Crime Program, Manitoba Public Insurance, the Workers Compensation Board, Child and Family Services agencies, and CLDS.
One thing to check first: Coverage depends on your specific plan and on your clinician's designation. Some plans cover Registered Social Workers, others cover Certified Clinical Counsellors or Registered Psychiatric Nurses, and some cover all three. When you register, tell us who your insurer is and we will match you with a clinician your plan covers — and if you are not sure, contact us and we will help you check.
A small administration fee of $10 applies to direct-billed sessions. Current session fees and the full coverage list are on our Coverage & Direct Billing page. Questions? Call 431-205-3404 or email intake@chatrathcounsellingcentre.com.
Cheryl-Lynn Chatrath
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