New to Therapy? Start Here.

Whether this is your first time reaching out for counselling or you are returning to therapy after some time away, we know the process can feel unfamiliar. This page is here to help you understand what to expect, how therapy works, and how to take the next step with Chatrath Counselling Centre.

How to Get Started

Getting started is simple:

  • Review our clinicians to find someone who may be a good fit.
  • Book an appointment through Jane, our secure online booking system.
  • Complete any required intake forms before your first session.
  • Attend your first appointment, either in person or virtually, depending on availability and your selected service.

You do not need to know exactly what type of therapy you need before booking. Your clinician can help guide that conversation during your first session.

Meet Our Clinicians Book an Appointment

10 Things to Know When Starting Therapy

10 Things to Know When Starting Therapy

Starting therapy can feel unfamiliar, but you do not have to take the next step alone.

Starting therapy can feel like a big step, especially if you have never been before. You may be feeling nervous, unsure of what to expect, or even wondering whether your concerns are “serious enough” to talk to someone about.

At Chatrath Counselling Centre, we want therapy to feel approachable, respectful, and supportive from the very beginning. Whether you are seeking counselling for anxiety, depression, stress, trauma, grief, relationship concerns, life changes, or simply because you feel stuck, your experience matters.

Here are 10 things to know before starting therapy:

1

You do not need to have everything figured out

Many people come to therapy knowing only that something does not feel right. You do not need to arrive with the perfect words, a clear diagnosis, or a fully formed explanation of what you are going through. Your therapist will help you explore what has been happening, what you are hoping to change, and what kind of support may be most helpful.

2

The first session is about getting to know you

Your first appointment is usually a starting point. Your therapist may ask about what brought you to counselling, your current concerns, your history, your relationships, your health, and your goals.

This session is also an opportunity for you to get a feel for the therapist’s approach and ask any questions you may have.

3

Therapy is collaborative

Therapy is not about being told what to do. It is a collaborative process where you and your therapist work together to understand your experiences, identify patterns, build coping strategies, and support meaningful change.

You are allowed to have preferences. You are allowed to ask questions. You are allowed to say when something is or is not working for you.

4

It is normal to feel nervous

Feeling anxious before starting therapy is very common. Talking about personal experiences, emotions, relationships, or past events can feel vulnerable.

Your therapist’s role is to create a space where you feel heard, respected, and supported. You can move at a pace that feels manageable for you.

5

You do not have to share everything all at once

Therapy does not require you to disclose your most difficult experiences immediately. Trust takes time.

You can begin with what feels most comfortable and gradually work toward deeper topics when you feel ready. Your therapist will help support that process with care and respect.

6

The right fit matters

A strong therapeutic relationship is one of the most important parts of effective counselling. It is important to feel that your therapist is someone you can speak with openly and honestly.

Sometimes the first therapist you meet is the right fit. Sometimes it takes trying a different clinician or approach. That is okay. Finding the right support matters.

7

Progress may not always feel linear

Therapy can bring relief, clarity, and new tools. It can also bring up difficult emotions as you work through important issues.

Progress often happens gradually. Some weeks may feel lighter, while others may feel more challenging. This does not mean therapy is not working. Growth often involves learning, reflection, practice, and patience.

8

Therapy can look different for everyone

There is no one-size-fits-all approach to counselling. Some people benefit from practical strategies and coping tools. Others need space to process emotions, trauma, grief, or relationship patterns.

Depending on your needs, therapy may include approaches such as cognitive behavioural therapy, dialectical behaviour therapy, EMDR therapy, solution-focused therapy, mindfulness-based strategies, or other therapeutic modalities.

Your therapist will work with you to determine what approach may be most appropriate.

9

Confidentiality is an important part of therapy

Therapy is a private and confidential space. Your therapist will explain confidentiality, consent, record keeping, and any legal or ethical limits to confidentiality before beginning.

Understanding your rights and privacy is an important part of feeling safe and informed in the counselling process.

10

Reaching out is a meaningful first step

Starting therapy does not mean you are weak, broken, or failing. It means you are choosing support, reflection, and care.

Whether you are navigating something specific or simply know that life feels harder than it should, counselling can help you better understand yourself and move toward healthier patterns, stronger coping skills, and improved emotional well-being.

 

Ready to begin?

We invite you to meet our clinicians and find a therapist who feels like the right fit for you.

Starting therapy can feel unfamiliar, but you do not have to take the next step alone.

MEET OUR CLINCAL TEAM

What to Expect at Your First Appointment

Your first session is an opportunity for your therapist to get to know you, understand what has brought you to counselling, and discuss what you hope to work on. You may talk about your current concerns, personal history, relationships, coping strategies, and goals for therapy.

This first appointment is also a chance for you to ask questions and decide whether the therapist feels like the right fit.

Before Your First Session

Before your appointment, please complete any intake forms sent through Jane. These forms help your clinician understand your needs and ensure your session time can be used as effectively as possible.

Please also review your appointment details, including location, appointment format, payment information, and cancellation policy.

Is Therapy Right for Me?

Therapy may be helpful if you are feeling overwhelmed, stuck, anxious, disconnected, emotionally exhausted, or unsure how to move forward. You do not need to be in crisis to benefit from counselling.

Many people seek therapy for support with stress, relationships, trauma, grief, depression, anxiety, identity, boundaries, life transitions, parenting, burnout, or personal growth.

A Confidential and Respectful Space

Therapy is a private and confidential service. Your clinician will review confidentiality, consent, and any legal or ethical limits to confidentiality with you before beginning. You are welcome to ask questions at any point in the process.

If You Need Immediate Support

Chatrath Counselling Centre does not provide emergency or crisis services. If you are in immediate danger or need urgent mental health support, please call 911, go to your nearest emergency department, or contact a local crisis support line.
call

Call 911

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KLINIC Crisis Line

204-786-8686
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Crisis Stabilization Centre

204-940-1781

Frequently Asked Questions

In most cases, you do not need a referral to book counselling. You can review available clinicians and book directly.

 

You may want to consider the therapist’s areas of focus, therapeutic approach, availability, and whether their profile feels like a good fit for your needs.

That is completely okay. Your therapist can help guide the conversation and explore what has been feeling difficult, stressful, or important.

Yes. The therapeutic relationship matters. If the fit does not feel right, it is okay to explore another clinician.

Include this only if true. If yes, explain briefly.

Include this if applicable, with a note encouraging clients to check their individual benefits plan.